Terms of Use

Effectivedate: January 1, 2024

Welcome to MyRootCauseRx.com (collectively, “Platform”, “us” or “we”). These Terms of Use ("Terms") govern your access to and use of MyRootCauseRx.com and its related services. By accessing or using our platform, you agree to these Terms. For an explanation of Platform’s practices and policies related to the collection, use, and storage of our users’ information, please read our Privacy Policy.

1. User Eligibility: By using MyRootCauseRx.com, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are accessing the platform on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Use of Services: You agree to use MyRootCauseRx.com solely for its intended purposes. You may not use the platform for any unlawful, unauthorized, or improper activities. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the rights of others.
  • Interfere with or disrupt the operation of the platform.
  • Attempt to gain unauthorized access to any part of  the platform.

3. Account Registration: Certain features of MyRootCauseRx.com may require account registration. You agree to provide accurate and complete information during the registrationprocess and to update such information to keep it current. You are responsiblefor maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Privacy Policy: Your use of MyRootCauseRx.com is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, anddisclose information.

5. Prescriptions by Licensed Pharmacy: All prescriptionsshall be issued through third-party partners by a licensed medical provider and will be fulfilled by a licensed pharmacy in accordance with applicable laws and regulations. Licensed medical providers and pharmacies shall ensure the quality, safety, and legality of the pharmaceutical products provided. MyRootCauseRx.com does not endorse any specific medication, pharmacy, or pharmacologic product. If a Provider prescribes a medication, he/she will limit supply based upon state regulations and will only prescribe a medication as determined in his/her own discretion and professional judgment. There is no guarantee a prescription will be written. Providers do not prescribe DEA controlled substances or scheduled medications, or certain other drugs which may be harmful because of their potential for abuse. Providers reserve the right to deny care for actual or potential misuse of the Services. You agree that any prescriptions that you acquire from a Provider will be solely for your personal use. You agree to fully and carefully read all provided product information and labels and to contact a physician or pharmacist if you have any questions regarding the prescription. We fully honor patient freedom of choice and, if you receive a prescription for medication, you always have the option to instruct the provider to transmit the prescription to the pharmacy of your choice.

6. Intellectual Property: All content and materials on MyRootCauseRx.com, including text, graphics, logos, images, and software, are the property of MyRootCauseRx.com and are protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our priorwritten consent.

7. Educational Materials: By agreeing to these terms of use, you consent to receiving ongoing educational emails pertaining to the health categories you have expressed interest in. These emails may include valuable information, updates, and resources related to your selected health topics. You understand that these emails aim to provide educational content and are not intended as a substitute for professional medical advice, diagnosis, or treatment. You have the option to unsubscribe from these emails at any time by following the instructions provided in the email communication.

8. Disclaimers: MyRootCauseRx.com is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee the accuracy, completeness, or reliability of the content on our platform. Your use of MyRootCauseRx.com is at your own risk.

9. Limitation of Liability: To the maximum extent permitted by law, MyRootCauseRx.com and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Termination: We reserve the right to terminate or suspend your access to MyRootCauseRx.com at any time, for any reason, without notice. You may also terminate your account by discontinuing use of our services.

11. Governing Law and Dispute Resolution: These Terms are governed by the laws of the state of Texas, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms shall be resolved through good-faith negotiations. If not resolved, disputes shall be submitted to arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms: We reserve the right to update or modify these Terms at any time. You are responsible for reviewing the Terms periodically for changes. Your continued use of MyRootCauseRx.com after the posting of changes constitutes acceptance of those changes.